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Welcome to EcoAir, discover our award-winning dehumidifiers, air conditioners, innovative air steriliser, and fans.
Welcome to EcoAir, check out our dehumidifiers, air conditioners, air steriliser, and fans.

Ad Hoc Service & Repair

In the unlikely event that your unit develops a fault. or if you wish to maintain its high performance after the warranty period, EcoAir is committed to sustainability and we offer our Ad Hoc Service to ensure continued support and peace of mind.  To start this process, please fill out Ad Hoc Service & Repair Form

Domestic Dehumidifiers: The Ad Hoc service fee includes the diagnostic fee, labour costs, and the cost of any internal parts that need to be replaced. Domestic Dehumidifier Ad Hoc Service & Repair £98.00

Portable Air Conditioners (PAC): The Ad Hoc service fee includes the diagnostic fee, labour costs, but not the cost of any internal parts that need to be replaced. If internal parts need replacing, we will contact you for approval and separate payment. Repairs will only proceed once payment has been received. Portable Air Conditioners Ad Hoc Service & Repair £82.80

Fans: The Ad Hoc service fee includes the diagnostic fee, labour costs, but not the cost of any internal parts that need to be replaced. If internal parts need replacing, we will contact you for approval and separate payment. Repairs will only proceed once payment has been received. Fan Ad Hoc Service & Repair £49.00

Droid Dehumidifier: The Ad Hoc service fee includes the diagnostic fee, labour costs, and the cost of any internal parts that need to be replaced.  Droid Dehumidifier Ad Hoc Service & Repair £420.00

Air Purifier & AVS: The Ad Hoc service fee includes the diagnostic fee, labour costs, and the cost of any internal parts & filters that need to be replaced.  Air Purifier & AVS Ad Hoc Service & Repair £120.00

Vesto: The Ad Hoc service fee includes the diagnostic fee, labour costs, and the cost of any internal parts that need to be replaced. Vesto Ad Hoc Service & Repair £40.00

Before You Purchase
  • You have submitted the Ad Hoc Service & Repair Form with all necessary details.
  • You have selected the correct service option from the options above.
  • You may choose a Collection & Delivery method – available for Mainland UK addresses only.
  • You have received confirmation from our support staff.

Note: 

We are unable to provide Collection and Delivery services to the Republic of Ireland, Northern Ireland, or  Europe. In these regions, collection and delivery must be arranged independently.

Warranty Information

Upon completion of the Ad Hoc service and repair, we are pleased to offer a 1-year manufacturer’s repair warranty on your repaired unit starting from the date of dispatch.

Need Help?

If you have any questions about the process or what is covered, please contact our support team at support@ecoairgb.com or call us on 020 8459 2458. For Technical Support, press 3. Our lines are open Monday to Friday, from 10:00 am to 5:00 pm.

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    EcoAir Online Store
    10+ in stock

    Compatibility ModelsDD1 Mini, DD1 Classic, DD1 Simple, DD3 Classic, DD3 Simple, DD128, DD2 Simple, DD3 Slimline ,Vesto, Piccola,

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  • Original price £32.80 - Original price £32.80
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    Home Collection & Delivery

    EcoAir Online Store
    10+ in stock

    Compatibility ModelsDD1 Mini, DD1 Classic, DD1 Simple, DD3 Classic, DD3 Simple, DD128, DCW10, DCW10 Simple, DD2 Simple, DD3 Slimline DDWH10, Vesto,...

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    Original price £32.80 - Original price £32.80
    Original price
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    £32.80 - £32.80
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