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Why is my portable air conditioning leaking water?

Your portable air conditioning unit may leak water for a number of reasons: excess condensation, incorrect installation, under-capacity or uneven flooring could all result in water leakages.

Air conditioning has the capacity to dehumidify the air in the room and this can lead to an accumulation of condensation within the unit, ultimately causing leakages. Fortunately, all of our portable air conditioning units have a “self-evaporative” function that removes the condensation and water in your appliance whilst giving you the comfort cooling.

However, there are numerous reasons why the water may not be evaporated fast enough, therefore causing a leak:

1. Make sure your air conditioning capacity is right for the room size. If the room size is too big, excessive condensation will build up in your machine and you will need to manually drain the water build-up. Please note that using a machine which is under-capacity can cause the machine to fail prematurely.

2. The bottom drainage outlet plug is not fastened securely causing condensation to leak. (You can find the plug at the rear of the portable air conditioning, normally at the bottom).

3. If you are using a continuous hose (normally positioned half-way down at the back of the machine), it needs to be securely fitted and the flow of the hose should be towards a downward direction to avoid water leaking back to the bottom tray.

4. If you are not using a continuous hose, ensure the black bung and the knob is securely fastened

5. If your air exhaust hose is over-elevated, water will start to condense inside the hose and will leak from the connection joint at the back to the machine or the bottom tray.

6. Make sure the floor is even and level