At EcoAir, the safety of our people remains a top priority under an unprecedented circumstance with the pandemic.
Our customers and employees have concerns over their well-being and safety and we are trying our best to listen, to compromise and reassure them that we are trying our best to be flexible.
Some of our employees are currently working from home. We do have a minimal warehouse operatives working from site. We are expecting minor delays in servicing.
1) Service & Repairs - jobs already in - minimum turnaround 3 weeks
2) New Service & Repairs - minimum turnaround 4 weeks
3) Orders fulfilment - Most parcels are delivered on time but 10% of pallet deliveries are still experiencing minor delays.
4) Our Retail Shop at Propeller Park NW10 0AB is opened but please email us to check stock availability beforehand.
We ask for your understanding and patience with our employees as they are already trying their best to perform under these difficult situation.
As the pandemic situation changes with the Omicron vairant, we remain committed to providing the best service possible. EcoAir continues to monitor and review the arrangements of our staff to work in shift or remotely.
Be Kind to our Employees
We want to thank all our customers who have been very patient with us and we want to let you know we are very grateful for your understanding. However there is a minority who has caused some distress to our employees with regards to turnaround time. We care about the safety of our employees and the company is limiting the number of employees working at any one time in the premises, hence we are experiencing delays in our turnaround time. We ask for your understanding and we want to thank you for your support.